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If you have checked and tried all of these things please ring the IT Services department on 01432 371462 or email us: Services is open Monday - Friday, 08:30 - 16:30 during term time and 09:00 - 16:00 out of term time. We cannot allow you access to the system.

Are you still a student at the college? If you did not finish your course or have withdrawn from the college your account will have been disabled.

After this point however, your account will no longer be accessible. Did you leave in August this year? If you have finished all your courses with us, your account will be disabled but remain on our systems, and we can reset passphrases until the end of September.Have you typed in the incorrect passphrase too many times? Your account will have locked out, but your account will automatically unlock after 1 hour of no passphrase attempts.To reset your passphrase, please click HERE.

Are you accessing college resources from abroad or having MFA (Multi Factor authentication) issues? Please email us: call +44 1432 371462.Hereford Sixth Form CollegeSign in - troubleshooting Supporting you - Office 365 login Support.